Patient Services & Registration Specialist

Patient First; Alexandria (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Disability, Life insurance

401(k) Retirement Plan (with employer

Paid Annual Leave

Overtime Pay

Job summary

Patient First in Alexandria, VA is seeking a friendly front desk clerk to support patient flow and billing administration. You will assist with kiosk checks, register patients, verify demographics and insurance, and provide warm customer service.

Key tasks include handling cash, answering calls, filing documents, and coordinating with center staff to maintain smooth operations. The role requires excellent communication, basic typing, and the ability to multitask in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.
• Willing to work at any center due to staffing needs.

Responsibilities

• Assisting patients using the kiosk prior to registration.
• Escorting patients to treatment area for registration and evaluation.
• Respectfully handling Physician and Nurse requests.
• Communicating billing policies and insurable/non-insurable charges as needed.
• Registering patients accurately with excellent customer service.
• Verifying demographics, health, pharmacy, and insurance information.
• Answering billing and insurance questions; providing itemized statements.
• Collecting money and issuing receipts for visits and services.
• Discharging patients and processing incurred charges.
• Managing cash handling duties at end of shift.
• Receiving/sending/distributing correspondence.
• Filing/scanning medical documents and forms.

Skills

Typing skills

Communication skills

Multitasking

Education

High school graduate or equivalent

Job description

Patient First in Alexandria, VA is seeking a friendly front desk clerk to support patient flow and billing administration. You will assist with kiosk checks, register patients, verify demographics and insurance, and provide warm customer service.

Key tasks include handling cash, answering calls, filing documents, and coordinating with center staff to maintain smooth operations. The role requires excellent communication, basic typing, and the ability to multitask in a fast-paced environment.