Patient Services Specialist — Front Desk & Billing

BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group; Airport Road (WY); Vor Ort; USD 25.000 - 40.000; Vollzeit

Zusammenfassung

Brown University Health in Rhode Island is seeking a Patient Service Representative to manage front-office patient interactions and financial processes. You will greet patients, register and check-in, answer phones, schedule appointments, obtain referrals and authorizations, and handle discharge tasks.

You will also play a key role in maintaining privacy, accuracy of information, and supporting practice operations.

Qualifikationen

• Two years experience in a physician’s medical office practice.
• Proficient in English and computer appointment scheduling.
• Excellent interpersonal and communication skills.

Aufgaben

• Oversees patient financial process to ensure payments are obtained at time of service.
• Verifies information such as demographics, referrals, authorizations and billing codes.
• Completes end of day batch and reconciles schedule with payments.
• Provides clerical support for the practice.
• Orients and serves as a resource to new employees on department policies.
• Maintains safety, privacy and confidentiality of patient information.
• May travel to satellite offices to perform duties.
• Performs other related duties as required.

Kenntnisse

Medical office experience

English proficiency

Scheduling skills

Interpersonal communication

Jobbeschreibung

Brown University Health in Rhode Island is seeking a Patient Service Representative to manage front-office patient interactions and financial processes. You will greet patients, register and check-in, answer phones, schedule appointments, obtain referrals and authorizations, and handle discharge tasks.

You will also play a key role in maintaining privacy, accuracy of information, and supporting practice operations.