Patient Billing & Scheduling Coordinator

Brown University Health; Providence (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health seeks a Patient Service Representative to manage front-desk and financial processes in our Providence practice. You will greet patients, register, schedule appointments, gather referrals and authorizations, and ensure accurate demographics and billing data.

This role requires two years in a physician's medical office, strong English communication, and proficiency with appointment scheduling. Day shifts, 12-hour daily hours, on-site at 66 Branch Ave, Providence, RI.

Qualifications

• Two years experience in a physician's medical office practice.
• Proficient in English language and computer appointment scheduling skills.
• Familiarity with medical office procedures and medical terminology.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversees patient financial process to ensure patient payments are obtained at time of service and properly processed.
• Verifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc.
• Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame.
• Provides clerical support for the practice. Orients and serves as a resource to new employees regarding department policies and procedures.
• Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives.
• Protects and preserves the patient's right to privacy and confidentiality.
• Travel to satellite offices to perform duties may be required.
• Performs other related duties as required.

Skills

Communication skills

Interpersonal skills

English proficiency

Scheduling software

Tools

Appointment scheduling software

Job description

Brown University Health seeks a Patient Service Representative to manage front-desk and financial processes in our Providence practice. You will greet patients, register, schedule appointments, gather referrals and authorizations, and ensure accurate demographics and billing data.

This role requires two years in a physician's medical office, strong English communication, and proficiency with appointment scheduling. Day shifts, 12-hour daily hours, on-site at 66 Branch Ave, Providence, RI.