Patient Billing & Scheduling Specialist

BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group; Newport (RI); Vor Ort; USD 38.000 - 62.000; Vollzeit

Zusammenfassung

Brown University Health Newport seeks a Patient Service Representative who welcomes patients, handles registration, answers calls, schedules appointments, and processes referrals and authorizations. This role reports to the Practice Manager and supports daily financial workflows.

Ideal candidates have two years in a physician’s office, strong English communication, and proficient scheduling skills. Travel to satellite offices may be required.

Qualifikationen

• Excellent interpersonal and communication skills.
• Proficient in English language and computer appointment scheduling skills.
• Knowledge of medical office procedures and medical terminology.

Aufgaben

• Oversees patient financial process to ensure patient payments are obtained at time of service and properly processed.
• Verifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc.
• Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame.
• Provides clerical support for the practice.
• Orients and serves as a resource to new employees regarding department policies and procedures.
• Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives.

Kenntnisse

Customer service

Interpersonal skills

Communication skills

English language

Ausbildung

Two years of experience in physician’s medical office practice

Tools

Scheduling software

Jobbeschreibung

Brown University Health Newport seeks a Patient Service Representative who welcomes patients, handles registration, answers calls, schedules appointments, and processes referrals and authorizations. This role reports to the Practice Manager and supports daily financial workflows.

Ideal candidates have two years in a physician’s office, strong English communication, and proficient scheduling skills. Travel to satellite offices may be required.