Patient Services & Registration Specialist

Patient First; Waldorf (MD); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Discounted medical treatment

401(k) with employer match

Paid annual leave

Overtime pay

Double time for holidays

Job summary

Patient First is seeking a front desk associate to assist patients at registration, manage billing questions, and support daily clinic operations. You will verify insurance data, collect payments, and provide courteous service using the EMR system.

The role emphasizes accuracy, patient care, and timely communication, with opportunities for benefits and stable hours across Patient First centers.

Qualifications

• Must be 18 years of age or older.
• High school graduate or equivalent.
• Minimum one year of clerical experience preferred.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent verbal, written, and typed communication skills.
• Basic typing skills.
• Willing to work at any center due to staffing issues or emergencies.

Responsibilities

• Assist patients using the kiosk prior to registration.
• Escort patients to the treatment area for registration and evaluation.
• Handle physician and nurse requests promptly.
• Explain billing policies and provide itemized billing statements.
• Register patients accurately with excellent service.
• Verify patient demographics, health, pharmacy, and insurance information.
• Collect payments and issue receipts for visits and services.
• Maintain front office, filing, and scanning of documents.
• Operate EMR and office equipment; manage supplies.
• Answer calls and route messages; attend staff meetings.

Skills

Clerical experience

Customer service

Typing skills

Communication skills

Multitasking

Education

High school diploma

Tools

EMR system

Job description

Patient First is seeking a front desk associate to assist patients at registration, manage billing questions, and support daily clinic operations. You will verify insurance data, collect payments, and provide courteous service using the EMR system.

The role emphasizes accuracy, patient care, and timely communication, with opportunities for benefits and stable hours across Patient First centers.