Patient Services Specialist - Front Desk

PhyNet Dermatology LLC; Fremont (CA); Sur place; USD 32 000 - 36 000; Plein temps

Résumé du poste

PhyNet Dermatology LLC is seeking a detail-oriented Patient Services Representative - Front Desk to support registration, scheduling, and clinical call coordination across multiple practices. You will ensure smooth patient flow and accurate data entry in a fast-paced healthcare environment.

The role requires a high school diploma, 0–1 year in customer service, and comfort collecting payments. Proficiency with multiple computer systems and MS Office is expected.

Qualifications

• High school diploma or equivalent.
• 0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment.
• Proficient in collecting patient payments at the time of service.
• Skilled in navigating multiple computer systems simultaneously.
• Competent in Microsoft Office applications.

Responsabilités

• Greet patients and manage registration and appointment scheduling with high customer service.
• Triages and routes clinical calls to appropriate departments or personnel.
• Assist patients with forms and paperwork ensuring accuracy.
• Maintain a clean, organized lobby and work area.
• Identify and escalate patient concerns to the appropriate team.

Connaissances

Customer service

Multi-system navigation

Payment collection

Formation

High school diploma

Outils

Microsoft Office

Description du poste

PhyNet Dermatology LLC is seeking a detail-oriented Patient Services Representative - Front Desk to support registration, scheduling, and clinical call coordination across multiple practices. You will ensure smooth patient flow and accurate data entry in a fast-paced healthcare environment.

The role requires a high school diploma, 0–1 year in customer service, and comfort collecting payments. Proficiency with multiple computer systems and MS Office is expected.