Patient Services Specialist - Family Medicine & Internal

Summit Health Management, LLC; Clifton (NJ); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

FSA

Zusammenfassung

VillageMD is seeking a Customer Service/Registration role to greet patients, manage the registration process, and ensure smooth patient flow in a clinical setting. You will verify insurance, collect payments, and coordinate with care teams to support timely appointments.

The position requires strong English communication, excellent customer service, and experience with EHR/Practice Management systems. Office-based role with potential travel to satellite offices.

Qualifikationen

• High School graduate or GED required; Associate degree preferred.
• Ability to communicate clearly in English, both written and verbal.
• Must have excellent customer service skills.
• Ability to organize and perform multiple tasks in a timely manner.
• Knowledge of medical office terminology preferred.
• Experience with EHR, Practice Management System and related systems preferred.

Aufgaben

• Greet visitors and direct them professionally.
• Maintain efficient patient flow during registration and provide excellent service.
• Answer calls promptly and route messages appropriately.
• Inform patients of physician schedule delays and assist with comfort.
• Post self-pay charges and reconcile daily payments; provide receipts.

Kenntnisse

Customer service

Communication

English proficiency

Ausbildung

High School diploma or GED

Associate degree preferred

Tools

EHR systems

Practice Management System

Windows-based applications

Jobbeschreibung

VillageMD is seeking a Customer Service/Registration role to greet patients, manage the registration process, and ensure smooth patient flow in a clinical setting. You will verify insurance, collect payments, and coordinate with care teams to support timely appointments.

The position requires strong English communication, excellent customer service, and experience with EHR/Practice Management systems. Office-based role with potential travel to satellite offices.