Patient Services Specialist - Day Shift (Registration & Scheduling)

Corewell Health; Grand Haven (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program Payactiv

Discounts directory

Identity protection available

Retirement options with company match

Job summary

Corewell Health in Grand Haven, MI is seeking a Patient Services Representative to deliver registration, concierge, and clerical support for patients. You will work with a team to register patients, book appointments, process referrals, and assist with billing-related tasks in a fast-paced healthcare setting.

The role requires a High School diploma and about 2 years of relevant experience in patient financial services or related fields. Typical hours are 8:00 a.m.

Qualifications

• High School Diploma or equivalent
• 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields

Responsibilities

• Register patients and handle complex patient/customer inquiries with high level discernment.
• Perform administrative tasks including scheduling, referrals, and medical record review.
• Obtain insurance authorizations and assist with denials/appeals as needed.
• Manage EMR/EHR scanning and EPIC uploading.
• Assist in training new team members using standard work.

Education

High School Diploma or equivalent

Job description

Corewell Health in Grand Haven, MI is seeking a Patient Services Representative to deliver registration, concierge, and clerical support for patients. You will work with a team to register patients, book appointments, process referrals, and assist with billing-related tasks in a fast-paced healthcare setting.

The role requires a High School diploma and about 2 years of relevant experience in patient financial services or related fields. Typical hours are 8:00 a.m.