Patient Services Specialist – Clinic & Records

CommonSpirit Health; Lakewood (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

CommonSpirit Health seeks a Patient Service Representative to provide comprehensive clerical support in a physician clinic. You will manage reception, phone coverage, medical records, charge entry, referrals, and information retrieval to support patient care and clinic operations.

Correlated with the healthcare team, you will ensure accurate data, smooth scheduling, and patient-centered service while maintaining confidentiality and efficiency in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Experience with basic office and computer skills, filing, telephone answering, reception, and basic knowledge of computer software.

Responsibilities

• Greet patients and caregivers with courteous, professional assistance reflecting high‑quality service.
• Verify and update demographic data in the electronic health record and address barriers to care.
• Collect and process information for medical records, referrals, billing, and treatment purposes.
• Schedule, confirm, and adjust patient appointments as needed.
• Maintain patient charts confidentially and handle payment collection at point of service.

Skills

Organizational skills

Communication skills

Attention to detail

Clerical / computer skills

Education

High School Diploma or GED

Tools

Basic office software

Job description

CommonSpirit Health seeks a Patient Service Representative to provide comprehensive clerical support in a physician clinic. You will manage reception, phone coverage, medical records, charge entry, referrals, and information retrieval to support patient care and clinic operations.

Correlated with the healthcare team, you will ensure accurate data, smooth scheduling, and patient-centered service while maintaining confidentiality and efficiency in a fast-paced environment.