Clinic Receptionist Urgent Care

CommonSpirit Health; Little Falls (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

CommonSpirit Health in Minnesota is seeking a Clinic Receptionist to warmly welcome patients and manage front-d office operations, ensuring a smooth patient journey.

You will handle patient check-in, coordinate billing documents, review coding, and support billing processes while delivering compassionate, efficient service.

The role emphasizes attention to detail, strong communication, and the ability to navigate scheduling and documentation in a busy clinic setting.

Qualifications

• High school diploma or equivalent.
• Healthcare experience preferred.

Responsibilities

• Coordinate copies of medical documentation with physician charges for billing third-party payers.
• Enter and file patient billing in the system and analyze accounts for accuracy.
• Resolve routine patient billing inquiries and follow up on questions.
• Review medical coding and enter patient charges into billing applications.
• Maintain attention to detail and strong organizational skills.
• Provide excellent customer service and clear communication.

Skills

Interpersonal skills

Customer service

Technology proficiency

Communication skills

Education

High school diploma or equivalent

Job description

Job Summary and Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Coordinate copies of medical documentation with physician charges to support billing to third-party payers
• File and enter billing for patients into system and analyzes patient accounts to ensure billing is accurate
• Resolve routine patient billing inquiries and problems, handling follow-up questions from patients, resolving discrepancies or errors
• Review medical coding as necessary and enters patient charges into billing applications
• Must be detail oriented and have strong organizational skills
• Demonstrate effective customer service and communication skills

Job Requirements

Required

• High school diploma or equivalent

Preferred

• Healthcare experience

Where You'll Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.