Patient Services Specialist: Clinic Reception & Records

Holy-Cross-Medical-Group; West Jordan (UT); On-site; USD 22,000 - 30,000; Full time

Job summary

Holy Cross Medical Group is seeking a Patient Service Representative to provide clerical support in a physician clinic. You will cover reception, telephone duties, medical records, charge entry, referrals, and information retrieval to support patient care.

Your role includes coordinating with the healthcare team to address logistical and administrative needs, ensuring accurate data entry, and maintaining patient confidentiality while promoting quality service.

Qualifications

• High school diploma or GED required.
• Experience with basic office tasks, filing, phone answering and reception.
• Knowledge of basic computer software and medical terminology preferred.

Responsibilities

• Greet patients and caregivers, providing high-quality service.
• Verify and update patient demographics in the EHR; identify barriers to care or billing.
• Collect and process information for medical records, referrals, billing, and treatments.
• Schedule and confirm patient appointments and adjust as needed.
• Maintain confidential patient charts and assist with document import and communication of scans.

Skills

Reception

Phone Handling

Medical Records

Charge Entry

Data Entry

Coordination

Education

High School Diploma or GED

Tools

EHR systems

Job description

Holy Cross Medical Group is seeking a Patient Service Representative to provide clerical support in a physician clinic. You will cover reception, telephone duties, medical records, charge entry, referrals, and information retrieval to support patient care.

Your role includes coordinating with the healthcare team to address logistical and administrative needs, ensuring accurate data entry, and maintaining patient confidentiality while promoting quality service.