Patient Services & Records Coordinator

St Mary Corwin Hospital; Pueblo (CO); On-site; USD 34,000 - 42,000; Full time

Job summary

St. Mary-Corwin Hospital in Pueblo, CO is seeking a Patient Service Representative to provide comprehensive clerical support in a physician clinic. You will handle reception, telephone, medical records, charge entry, referrals, and information retrieval.

You will collaborate with the healthcare team to communicate with patients and families, maintain accurate medical records, schedule appointments, collect payments, and support patient-centered care aligned with our mission.

Qualifications

• High School Diploma or GED required or equivalent.
• Experience in basic office tasks and computer skills, including filing, answering phones, reception, and basic software knowledge.
• Knowledge of medical terminology and medical insurance payers preferred.

Responsibilities

• Greet patients/caregivers and provide assistance reflecting high quality service.
• Verify accuracy of demographic data in the electronic health record and identify barriers to communication or payment.
• Accurately gather and process information for medical records, referrals, billing, and treatment purposes.
• Schedule and confirm patient appointments and adjust as needed.
• Maintain patient charts confidentially and process payments at time of service.

Skills

Reception front desk

Clerical skills

Strong communication

Attention to detail

Patient-centered care

Education

High School Diploma or GED

Tools

EHR basics

Job description

St. Mary-Corwin Hospital in Pueblo, CO is seeking a Patient Service Representative to provide comprehensive clerical support in a physician clinic. You will handle reception, telephone, medical records, charge entry, referrals, and information retrieval.

You will collaborate with the healthcare team to communicate with patients and families, maintain accurate medical records, schedule appointments, collect payments, and support patient-centered care aligned with our mission.