Patient Services & Records Specialist

Reid Home Health; Longmont (CO); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Reid Home Health seeks a Patient Service Representative to provide comprehensive clerical support within a physician clinic, handling reception, phone inquiries, medical records, referrals, and information retrieval.

You will collaborate with the healthcare team and patients to address physical, emotional, and spiritual needs while maintaining confidentiality and ensuring smooth operations.

Qualifications

• Must have strong organizational and clerical abilities with attention to detail.
• Excellent communication skills for interactions with patients and healthcare team.
• Basic computer literacy and familiarity with office software.

Responsibilities

• Greet patients and caregivers and provide assistance reflecting high quality service.
• Verify and update patient demographics in the electronic health record; identify barriers.
• Gather and process information for medical records, referrals, billing, and treatments.
• Schedule, confirm, and adjust patient appointments as needed.
• Maintain patient charts/records confidentially; process payments at time of service.

Skills

Organizational skills

Clerical skills

Communication skills

Education

High School Diploma or GED

Job description

Reid Home Health seeks a Patient Service Representative to provide comprehensive clerical support within a physician clinic, handling reception, phone inquiries, medical records, referrals, and information retrieval.

You will collaborate with the healthcare team and patients to address physical, emotional, and spiritual needs while maintaining confidentiality and ensuring smooth operations.