Patient Services Specialist — Clinic Front Desk & Billing

Community Health Systems, Inc.; Tucson (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Generous PTO

Licensure and certification reimburse-

Student loan support

Employee rewards program

Pet insurance

Identity protection

Legal insurance

Job summary

The Patient Services Representative at Northwest Primary Care in Cortaro, Tucson, AZ provides front desk and administrative support to ensure smooth clinic operations and a positive patient experience. Responsibilities include patient registration, insurance verification, scheduling, time-of-service collections, and daily reconciliation while adhering to HIPAA standards.

The role works closely with patients, providers, and clinic staff to ensure efficient operations and patient satisfaction.

Qualifications

• Associate degree in healthcare administration, business, or related field preferred.
• 0–1 year of experience in a clinic/medical office required.
• Experience in patient services, billing, or front desk operations preferred.

Responsibilities

• Register patients in the EMR with complete information.
• Check in/out patients, collect copays and balances.
• Verify insurance eligibility and update demographics.
• Schedule and manage appointments; document changes.
• Assist with checkout and charge entry.
• Respond to patient inquiries professionally.
• Maintain waiting areas and report safety concerns.
• Provide general admin support as needed.

Skills

EMR systems

Microsoft Office

Medical terminology

Communication skills

Multitasking

HIPAA compliance

Cash handling

Problem solving

Education

Associate degree

Tools

Microsoft Office

Job description

The Patient Services Representative at Northwest Primary Care in Cortaro, Tucson, AZ provides front desk and administrative support to ensure smooth clinic operations and a positive patient experience. Responsibilities include patient registration, insurance verification, scheduling, time-of-service collections, and daily reconciliation while adhering to HIPAA standards.

The role works closely with patients, providers, and clinic staff to ensure efficient operations and patient satisfaction.