Patient Experience & Front Desk Specialist

Community Health Systems, Inc.

Tucson (AZ)

On-site

USD 21,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
PTO
Extended illness benefits
401(k) with company match
Licensure & certification reimburse
Student loan support
Rewards & recognition programs
Pet insurance
Identity protection
Legal insurance

Job summary

Community Health Systems, Inc. is seeking a Patient Services Representative for our Tucson clinic. You will support front desk operations, verify insurance, register patients, schedule appointments, and handle time-of-service payments with HIPAA-compliant care.

Work closely with providers and clinic staff to maintain smooth operations and excellent patient experiences. An Associate degree is preferred; 0–1 year in a clinical setting is desirable; EMR proficiency and strong communication are

Qualifications

  • Associate degree preferred; 0–1 year clinic/medical office experience required
  • Experience in patient services, billing, or front desk operations preferred
  • Familiarity with HIPAA and confidentiality requirements

Responsibilities

  • Register patients and verify demographics and insurance information
  • Check-in/out and collect payments (copays/deductibles)
  • Schedule and manage appointments in the EMR
  • Assist with charge entry and encounter processing
  • Respond to patient inquiries professionally and timely
  • Maintain waiting areas and clinic cleanliness
  • Provide general administrative support to staff and Providers

Skills

EMR proficiency
Medical terminology
Insurance verification
Communication skills
multitasking
HIPAA compliance
Cash handling
Problem solving

Education

Associate degree in Healthcare Administration or related

Tools

EMR systems
Microsoft Office

Job description

Community Health Systems, Inc. is seeking a Patient Services Representative for our Tucson clinic. You will support front desk operations, verify insurance, register patients, schedule appointments, and handle time-of-service payments with HIPAA-compliant care.

Work closely with providers and clinic staff to maintain smooth operations and excellent patient experiences. An Associate degree is preferred; 0–1 year in a clinical setting is desirable; EMR proficiency and strong communication are

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