Patient Services Specialist | Clinic Front Desk

Forefront Dermatology; Town of Oconomowoc (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401K with employer contribution

Profit sharing

Paid time off

Holiday pay

Life insurance

Disability insurance

Employee discounts

Job summary

Forefront Dermatology in Oconomowoc, WI is seeking a Patient Service Representative to handle patient check-in, update personal and insurance data, manage a multi-line phone system, filing medical records, and collect co-pays and payments.

Responsibilities include opening/closing clinic duties, greeting patients, scanning documents, maintaining the waiting area, managing appointments, and assisting with inventory and cosmetic product sales. Strong customer service and multitasking are essential.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of recent medical office experience or in a similar capacity is preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Must possess excellent customer service, communication and organizational skills.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter throughout the day.
• Checks schedules for added, canceled and no-show appointments throughout the day.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer Service

Communication

Organizational

Multitasking

Typing 40 wpm

Education

High school diploma

Job description

Forefront Dermatology in Oconomowoc, WI is seeking a Patient Service Representative to handle patient check-in, update personal and insurance data, manage a multi-line phone system, filing medical records, and collect co-pays and payments.

Responsibilities include opening/closing clinic duties, greeting patients, scanning documents, maintaining the waiting area, managing appointments, and assisting with inventory and cosmetic product sales. Strong customer service and multitasking are essential.