Patient Service & Front Desk Specialist

Forefront Dermatology; Columbus (IN); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account matching

PTO and Holiday pay

Company paid life insurance

Long term disability (full-time)

Voluntary short term disability (full‑

Access to additional life insurance

401K with employer contribution

Profit sharing

Employee discounts

Job summary

Forefront Dermatology in Columbus, IN is seeking a Patient Service Representative to support patient check-in, update patient and insurance information, and handle calls on a multi-line system. Responsibilities include scanning documents into the electronic health record, maintaining a tidy reception area, and scheduling follow-ups.

The role requires strong customer service and organizational skills. Ideal candidates have at least 1 year of medical office experience, basic computer proficiency,

Qualifications

• High school diploma or equivalent is required.
• 1+ years of recent medical office experience or in a similar capacity is preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Must possess excellent customer service, communication and organizational skills.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter throughout the day.
• Checks schedules for added, canceled and no-show appointments throughout the day.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Communication

Organizational skills

Typing 40 wpm

Medical office experience

Insurance verification

Proficient PC skills

Education

High school diploma

Tools

Electronic health record

Job description

Forefront Dermatology in Columbus, IN is seeking a Patient Service Representative to support patient check-in, update patient and insurance information, and handle calls on a multi-line system. Responsibilities include scanning documents into the electronic health record, maintaining a tidy reception area, and scheduling follow-ups.

The role requires strong customer service and organizational skills. Ideal candidates have at least 1 year of medical office experience, basic computer proficiency,