Patient Services Specialist — Check-In & Scheduling

RWJBarnabas Health; West Long Branch (NJ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

PTO

Medical and Prescription DrugInsurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Flexible Spending Accounts

Wellness Programs

Employee Discounts

Job summary

RWJBarnabas Health is seeking a Patient Services Representative for the Barnabas Health Medical Group in West Long Branch, NJ. This hourly, day-shift role handles patient check-in/out, appointment scheduling, and health-record upkeep with professionalism and compassion.

You will collaborate with physicians and staff to coordinate insurance pre-authorizations and maintain privacy. A High School Diploma or GED is required; preferred are an Associate's or Bachelor's degree and EMR experience.

Qualifications

• High school diploma or GED required with relevant experience.
• Preferred: Associate's or Bachelor's degree and EMR experience.
• Knowledge of medical terminology is a plus.

Responsibilities

• Check-in and check-out patients with professionalism and compassion.
• Review schedules and prepare for patient visits.
• Schedule appointments and coordinate follow-ups as needed.
• Answer routine questions in person and by phone with excellent service.
• Perform clerical tasks including scanning, filing, and mail distribution.
• Maintain patient health records and coordinate with insurance providers.
• Support pre-authorizations and ensure privacy and security.

Skills

Customer service

Multitasking

Communication

Attention to detail

Teamwork

Education

High School Diploma or GED

Associate's or Bachelor's degree (preferred)

Tools

EMR systems

Job description

RWJBarnabas Health is seeking a Patient Services Representative for the Barnabas Health Medical Group in West Long Branch, NJ. This hourly, day-shift role handles patient check-in/out, appointment scheduling, and health-record upkeep with professionalism and compassion.

You will collaborate with physicians and staff to coordinate insurance pre-authorizations and maintain privacy. A High School Diploma or GED is required; preferred are an Associate's or Bachelor's degree and EMR experience.