Patient Services Specialist — Compassionate Care

RWJBarnabas Health; Wall Township (NJ); On-site; USD 28,000 - 35,000; Full time

Job summary

RWJBarnabas Health in New Jersey is seeking a Patient Services Representative for the Barnabas Health Medical Group's GYN Oncology team. You will greet patients, check them in and out, schedule visits, review information, and perform light clerical tasks to keep the practice running smoothly.

We value clear, compassionate communication, strong organizational skills, and a commitment to patient privacy and safety.

Qualifications

• High School Diploma or GED required.
• Preferred: Associate's or Bachelor's degree.
• Experience in medical front desk, or general office, and EMR familiarity.

Responsibilities

• Greet patients and perform check-in and check-out with professionalism and compassion.
• Prepare for visits by reviewing schedules and ensuring information is available.
• Schedule patient appointments and coordinate follow-up visits.
• Answer routine questions in person and by phone while providing exceptional service.
• Perform clerical tasks including copying, scanning, faxing, sorting, and mail distribution.
• Create and organize patient health records to maintain accuracy and privacy.
• Coordinate with insurance providers and handle pre-authorizations as needed.
• Protect patient privacy and contribute to a safe, welcoming practice environment.

Skills

Customer service

Communication

Organization

Attention to detail

Education

High School Diploma or GED

Associate's degree (preferred)

Bachelor's degree (preferred)

Job description

RWJBarnabas Health in New Jersey is seeking a Patient Services Representative for the Barnabas Health Medical Group's GYN Oncology team. You will greet patients, check them in and out, schedule visits, review information, and perform light clerical tasks to keep the practice running smoothly.

We value clear, compassionate communication, strong organizational skills, and a commitment to patient privacy and safety.