Patient Services Coordinator - Healthcare Access & Scheduling

RWJBarnabas Health; Communipaw (NJ); On-site; USD 29,000 - 36,000; Full time

Job summary

RWJBarnabas Health is seeking a diligent Patient Services Representative to coordinate patient appointments, maintain records, and assist with front-desk duties at Jersey City Medical Center. The role focuses on delivering excellent patient experiences in a fast-paced environment.

The ideal candidate will have a High School diploma or equivalent and at least one year in a healthcare clerical setting, with familiarity in EPIC and Microsoft Office.

Qualifications

• High School diploma or equivalent required.
• Minimum of 1 year clerical/receptionist experience in a health care setting preferred.
• Experience working with urban populations of multiple ethnic/cultural backgrounds beneficial.

Responsibilities

• Coordinate and manage patient appointments for efficient operations and positive experience.
• Schedule appointments for consultations, procedures and visits with medical staff.
• Maintain accurate patient information and verify full legal name and date of birth.
• Input all required information into the patient registration system.
• Handle up-front co-payments and complete related clerical tasks.

Skills

Customer service

Scheduling

Communication

Organization

Teamwork

EPIC

Microsoft Office

Education

High School diploma or equivalent

Tools

EPIC

Microsoft Office

Job description

RWJBarnabas Health is seeking a diligent Patient Services Representative to coordinate patient appointments, maintain records, and assist with front-desk duties at Jersey City Medical Center. The role focuses on delivering excellent patient experiences in a fast-paced environment.

The ideal candidate will have a High School diploma or equivalent and at least one year in a healthcare clerical setting, with familiarity in EPIC and Microsoft Office.