Patient Services Specialist: Care & Scheduling Expert

SunState Medical Specialists; Lake Worth (TX); On-site; USD 19,000 - 33,000; Full time

Job summary

SunState Medical Specialists is seeking a Patient Services Specialist to provide administrative support and ensure efficient service to patients and physicians. You will bridge the gap between patients and clinical teams, handling scheduling, records, and inquiries.

The role emphasizes strong organization, communication, and teamwork within a busy medical office setting, with travel to other centers as required.

Qualifications

• High School diploma or equivalent required.
• Experience in a busy medical/administrative setting preferred.
• Strong organizational and communication abilities essential.

Responsibilities

• Provide administrative support to staff, patients and physicians.
• Manage patient flow, scheduling, and sign-in protocols.
• Answer calls promptly and handle billing/insurance questions.
• Maintain patient records and ensure privacy policies are followed.
• Support physicians and other staff as needed.

Skills

Communication skills

Organizational skills

Team player

Customer service

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Medical billing systems

Job description

SunState Medical Specialists is seeking a Patient Services Specialist to provide administrative support and ensure efficient service to patients and physicians. You will bridge the gap between patients and clinical teams, handling scheduling, records, and inquiries.

The role emphasizes strong organization, communication, and teamwork within a busy medical office setting, with travel to other centers as required.