Patient Services Specialist – Billing & Referrals

Community Health Care; Spanaway (WA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid vacation

Sick leave

12 holidays

Life insurance

Flexible Spending Account

Continuing education

Employee assistance program

Job summary

Community Health Care in Spanaway, WA is hiring a Patient Services Representative to support billing, referrals, and scheduling across our clinics. You’ll help patients understand accounts, set up payment plans, and ensure accurate billing in the EHR and practice management systems.

The role requires a High School Diploma and about 1 year of front office experience in a medical setting. We offer a comprehensive benefits package and opportunities for continuing education.

Qualifications

• High School Diploma with 1 year medical front office experience.
• Experience handling patient billing questions and setting up payment plans is preferred.

Responsibilities

• Provide customer service to patients regarding their accounts, including payment plans.
• Process referrals to specialty care, dieticians, radiology exams, and community resources.
• Review sliding fee paperwork and ensure accuracy in E.H.R and E.P.M systems.
• Answer billing questions from staff, vendors, and patients.

Skills

Customer service

Education

High School Diploma

Job description

Community Health Care in Spanaway, WA is hiring a Patient Services Representative to support billing, referrals, and scheduling across our clinics. You’ll help patients understand accounts, set up payment plans, and ensure accurate billing in the EHR and practice management systems.

The role requires a High School Diploma and about 1 year of front office experience in a medical setting. We offer a comprehensive benefits package and opportunities for continuing education.