Patient Services Specialist: Billing & Referrals

Community Health Care; Lakewood (WA); Vor Ort; USD 34.000 - 46.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Paid Vacation

Sick Leave

12 Paid Holidays

Life Insurance

Flexible Spending Account

Continuing Education

Employee Assistant Program

Zusammenfassung

Community Health Care is seeking Patient Services Representative Floats in Lakewood, WA. This full-time front-office role handles patient accounts, billing questions, and referrals across clinics. You will ensure accurate billing, adjust copays, and float to other sites as needed.

Qualifications include a High School Diploma with 1 year in medical front office or equivalent. Benefits include medical, dental, vacation, sick leave, holidays, life insurance, and more.

Qualifikationen

• High School Diploma plus 1 year experience in medical front office or combination of relevant experience and education.

Aufgaben

• Provide customer service to patients regarding their accounts including setting up payment plans.
• Answer questions concerning bills.
• Ensure billing information is accurate in system.
• Process referrals to specialty care, dieticians, radiology exams, community resources.
• Contact patients to make appointments.
• Ensure copays and deductibles are adjusted based on patient’s sliding fee level (as appropriate).
• Review sliding fee paperwork for completeness.
• Ensure documented correctly in electronic health record (E.H.R).
• Ensure documented correctly in practice management (E.P.M) systems.
• Answer billing questions from staff, vendors, and patients.
• Float to other clinics as needed.
• Other duties as assigned.

Kenntnisse

Customer Service

Billing

EHR Software

Ausbildung

High School Diploma

Jobbeschreibung

Community Health Care is seeking Patient Services Representative Floats in Lakewood, WA. This full-time front-office role handles patient accounts, billing questions, and referrals across clinics. You will ensure accurate billing, adjust copays, and float to other sites as needed.

Qualifications include a High School Diploma with 1 year in medical front office or equivalent. Benefits include medical, dental, vacation, sick leave, holidays, life insurance, and more.