Patient Access Specialist – Call Center & Registration

Community-Health-Care; Tacoma (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid vacation

Sick leave

12 paid holidays

Life insurance

Flexible Spending Account

Continuing Education

Employee Assistance Program

Job summary

Community Health Care in Tacoma, WA is seeking a Call Center Representative to join our clinics. The role involves handling receptionist tasks, scheduling appointments, checking in patients, and assisting with billing information and patient accounts.

Ideal candidates have a High School Diploma and at least 1 year of relevant experience. We offer a competitive benefits package including medical and dental coverage, paid leave, and professional development opportunities.

Qualifications

• High school diploma required, 1 year of medical receptionist or call center experience.
• Ability to handle billing questions and register patients.

Responsibilities

• Answer and screen phone calls and route to appropriate staff.
• Schedule patient appointments and check in patients.
• Obtain billing information and assist with patient accounts.
• Maintain medical charts and assist with registration forms.

Skills

Customer service

Communication skills

Phone screening

Education

High School Diploma

Job description

Community Health Care in Tacoma, WA is seeking a Call Center Representative to join our clinics. The role involves handling receptionist tasks, scheduling appointments, checking in patients, and assisting with billing information and patient accounts.

Ideal candidates have a High School Diploma and at least 1 year of relevant experience. We offer a competitive benefits package including medical and dental coverage, paid leave, and professional development opportunities.