Patient Services Specialist

Summit Health Management, LLC; United States; Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

VillageMD is seeking a professional Medical Receptionist/Patient Services Representative to greet visitors, manage registrations, and coordinate with care teams. You will handle payments, verify insurance, schedule appointments, and support pre-authorizations in a fast-paced outpatient setting.

The role emphasizes excellent customer service, accurate data entry, and teamwork across departments. High school diploma preferred; experience in medical offices and EHR systems is a plus.

Qualifications

• Front desk and patient intake experience preferred
• Ability to communicate clearly with patients and families
• Knowledge of medical office workflows and terminology preferred

Responsabilités

• Greets visitors and directs them appropriately
• Manages patient registration and efficient patient flow
• Answers phones, takes messages, and routes calls
• Verifies insurance and collects payments
• Schedules appointments and coordinates with care teams
• Documents in EHR/PM systems and updates patient information

Connaissances

Customer service

Communication

English proficiency

Formation

High school diploma or GED

Associate degree preferred

Outils

EHR systems

Practice management system

Windows-based software

Description du poste

VillageMD is seeking a professional Medical Receptionist/Patient Services Representative to greet visitors, manage registrations, and coordinate with care teams. You will handle payments, verify insurance, schedule appointments, and support pre-authorizations in a fast-paced outpatient setting.

The role emphasizes excellent customer service, accurate data entry, and teamwork across departments. High school diploma preferred; experience in medical offices and EHR systems is a plus.