Patient Services Specialist

Texas Tech University Health Sciences Center; Post (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Texas Tech University Health Sciences Center seeks a clerical professional to ensure smooth clinic patient flow and serve as the primary contact for patients. Responsibilities include scheduling, preparing paperwork, receiving patients, and maintaining records.

The role also covers processing charges, filing insurance claims, answering patient and insurer inquiries, and maintaining department information, with occasional cash-handling duties as needed.

Qualifications

• A high school diploma or equivalent required.
• One (1) year of customer service, office, or related experience.
• Additional education may substitute for the experience requirement.

Responsibilities

• Schedule appointments and manage clinic calendar.
• Prepare paperwork before patient visits.
• Receive patients and direct to appropriate services.
• Maintain patient records and filing systems.
• Process charges for clinic services and file insurance claims.
• Respond to information requests from patients and insurance companies.
• Maintain related department information; may have cash-handling responsibilities.

Skills

Customer service

Cash handling

Education

High school diploma

Job description

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.

Qualifications

A high school diploma or equivalent required. One (1) year of customer service, office, or related experience. Additional education may substitute for the experience requirement.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.