Patient Services Specialist (Odessa Clinics)

Texas Tech University Health Sciences Center; Midland (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Texas Tech University Health Sciences Center is seeking a clinic patient flow coordinator to ensure smooth operation of the front desk. You will schedule appointments, prep necessary paperwork, greet patients, and maintain records to support efficient visits.

You will also handle charges for clinic services, file insurance claims, respond to requests from patients and insurers, and maintain departmental information. Cash-handling responsibilities may apply as part of the role.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service or office experience.

Responsibilities

• Schedule appointments and prepare paperwork for patient visits.
• Receive patients and maintain accurate records for the department.
• Process charges for clinic services and file insurance claims.
• Respond to information requests from patients and insurers.
• May perform cash-handling responsibilities as part of the role.

Skills

Customer service

Office administration

Education

High school diploma

Job description

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.

Qualifications

• High school diploma or equivalent required.
• One (1) year of customer service, office, or related experience. Additional education may substitute for the experience requirement.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.