Patient Services Specialist

Texas Tech University Health Sciences Center; Lubbock (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Texas Tech University Health Sciences Center seeks a clinic support staff member for a correctional facility medical clinic. The role focuses on ensuring smooth operations, serving as the primary contact for patients, and handling paperwork before visits.

Responsibilities include receiving patients, maintaining accurate records, coordinating basic clinic services, and responding to requests for patient information. Work follows established procedures under supervision in a correctional setting.

Qualifications

• 1 year of customer service, office, or related experience required. Additional education may substitute for the experience requirement.

Responsibilities

• Ensure smooth flow of operations in a correctional facility medical clinic.
• Serve as the primary contact for patients; prepare necessary paperwork before patient visits, receive patients and maintain records.
• Coordinate other clinic services, respond to requests for patient information, and maintain related information for the department.
• Work under general supervision; follow established procedures in a correctional clinic setting.

Skills

Customer service

Job description

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Qualifications

• One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.