Patient Services Specialist - Midland Clinics

Texas Tech University Health Sciences Center; Midland (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Texas Tech University Health Sciences Center is seeking a front desk/clinic administrator to support smooth patient flow at our Midland clinics. The role involves scheduling appointments, preparing paperwork, receiving patients, and maintaining records.

You will also handle charges for services, file insurance claims, and respond to inquiries from patients and insurers. Some positions may include cash-handling responsibilities and related duties as needed.

Qualifications

• 1-year Customer Service, office, or related experience required.
• Additional education may substitute for the experience requirement.

Responsibilities

• Schedule appointments and prepare paperwork before patient visits.
• Receive patients and maintain department records.
• Process charges for clinic services and file insurance claims.
• Respond to information requests from patients and insurance companies.

Skills

Customer service

Cash handling

Education

High School diploma or GED

Job description

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.
This position will be based permanently at one of our Midland clinic locations. Specific placement will be finalized during the offer stage.

Qualifications

• A High School diploma or GED.
• 1-year Customer Service, office, or related experience.
• Additional education may substitute for the experience requirement.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.