Patient Services Specialist

Capital Health System, Inc.; New Hope (MN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Dental Plan

Paid Time-Off Program

Job summary

Capital Health in New Hope, MN, is seeking a receptionist for a full-time, on-site role. You will greet patients, manage calls, schedule appointments, collect payments, and support registration and billing activities within a clinical setting.

Requirements include a high school diploma and healthcare or customer service experience. Knowledge of medical terminology and basic Microsoft Office is preferred.

Qualifications

• High School diploma or equivalent.
• One year of receptionist or clerk experience in healthcare or customer service.
• Familiarity with medical terminology, ICD-10 and CPT codes.

Responsibilities

• Answer telephones promptly and courteously across multiple lines.
• Schedule and cancel appointments and outpatient tests/surgeries per policy.
• Register patients with accurate demographic and insurance data.
• Collect co-pays and outstanding balances at check-in; verify and file documents.
• Process referrals, authorizations, and day-end tasks; support billing and check-out processes.

Skills

Communication skills

Interpersonal skills

Medical terminology familiarity

Microsoft Office

Education

High School diploma

Medical office certification (preferred)

Tools

Excel

Office software

Job description

Capital Health in New Hope, MN, is seeking a receptionist for a full-time, on-site role. You will greet patients, manage calls, schedule appointments, collect payments, and support registration and billing activities within a clinical setting.

Requirements include a high school diploma and healthcare or customer service experience. Knowledge of medical terminology and basic Microsoft Office is preferred.