Patient Services Front Desk Specialist

Capital Health System, Inc.; Princeton (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings Plan

Job summary

Capital Health is recruiting a receptionist for our New Jersey facilities to manage a busy front desk and patient flow. You will greet patients, verify insurance and demographics, schedule appointments, and assist with billing tasks as part of our patient-first approach.

We seek candidates with strong communication skills, healthcare experience, and familiarity with medical terminology and codes. The role is on-site, with comprehensive benefits and paid training.

Qualifications

• Must have High School diploma or equivalent.
• Experience: One year as receptionist or clerk in healthcare or one year customer service.
• Knowledge: Familiarity with medical terminology, ICD-10 and CPT codes.
• Excellent communication and interpersonal skills.

Responsibilities

• Answers telephones promptly and courteously, routes calls to appropriate area/individual.
• Schedules and cancels appointments and tests per policy.
• Prepares charts and paperwork for patient presentation.
• Performs check-in/out with demographic, insurance, and payment collection.
• Verifies HIPAA and patient rights compliance and supports billing processes.
• Completes referrals and pre-authorizations as required.
• Performs general clerical duties and supports other practice sites as needed.

Skills

Excellent communication

Interpersonal skills

Medical terminology familiarity

Excel familiarity

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Capital Health is recruiting a receptionist for our New Jersey facilities to manage a busy front desk and patient flow. You will greet patients, verify insurance and demographics, schedule appointments, and assist with billing tasks as part of our patient-first approach.

We seek candidates with strong communication skills, healthcare experience, and familiarity with medical terminology and codes. The role is on-site, with comprehensive benefits and paid training.