Patient Registration & Front Desk Specialist

Capital Health (US); New Hope (MN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage & In-House

Dental Plan

Vision Plan

FSA

Job summary

Capital Health is seeking a front desk receptionist to support patient access and scheduling at its Minnesota facilities. You will handle multi-line phone calls, schedule appointments, verify demographics and insurance, collect co-pays, and ensure accurate check-in/out processes in a HIPAA-compliant environment.

The role requires a high school diploma, 1 year of healthcare receptionist or customer service experience, and familiarity with medical terminology.

Qualifications

• High School diploma or equivalent is required.
• One year experience as receptionist or clerk in healthcare or customer service.
• Familiarity with medical terminology, ICD-10 and CPT codes is important.
• Medical assistant or medical office technician certification is preferred.
• Proficient computer skills; basic Microsoft Office; familiarity with Excel.

Responsibilities

• Answer telephones promptly and courteously; route calls to the appropriate area.
• Schedule and cancel appointments and outpatient tests per policy.
• Prepare for the day; review eligibility and prepare charts and paperwork.
• Greet patients and visitors; explain privacy policies; inform about delays.

Skills

Medical terminology

ICD-10/CPT codes

Communication skills

Microsoft Office

Education

High School diploma or equivalent

Tools

Excel

Microsoft Office

Job description

Capital Health is seeking a front desk receptionist to support patient access and scheduling at its Minnesota facilities. You will handle multi-line phone calls, schedule appointments, verify demographics and insurance, collect co-pays, and ensure accurate check-in/out processes in a HIPAA-compliant environment.

The role requires a high school diploma, 1 year of healthcare receptionist or customer service experience, and familiarity with medical terminology.