Patient Services Specialist

Hancock Health; Greenfield (IN); On-site; USD 28,000 - 38,000; Full time

Job summary

Hancock Health in Indiana is seeking a patient access professional to greet and register patients, distribute reports to physicians, and uphold HIPAA and patient-first practices. This role emphasizes accurate scheduling, communication, and adherence to policies.

The ideal candidate will have a high school diploma, routine continuing education, and a commitment to cost containment and teamwork. Expect 5-hour workdays, Monday through Friday, with standing and computer tasks.

Qualifications

• Prefer high school diploma.
• Mandatory annual continuing education: customer service, fire and safety, confidentiality-HIPAA, infection control, corporate compliance.
• Regulatory and accreditation education required by Hancock Regional Hospital.

Responsibilities

• Greets patients upon arrival to the department.
• Registers patients upon arrival to the department.
• Distributes reports to ordering and performing physicians.
• Updates policies and procedures every three years.
• Seeks educational opportunities to improve knowledge/skill.
• Completes work in an efficient, timely manner that is conducive to team work and cost containment.
• Communicates in a clear, concise and professional manner.
• Provides care following the Patient's First Commitment.

Skills

Patient service

Communication

HIPAA compliance

Computer skills

Teamwork

Education

High school diploma

Medical Terminology

Annual Continuing Education

Job description

Hancock Health in Indiana is seeking a patient access professional to greet and register patients, distribute reports to physicians, and uphold HIPAA and patient-first practices. This role emphasizes accurate scheduling, communication, and adherence to policies.

The ideal candidate will have a high school diploma, routine continuing education, and a commitment to cost containment and teamwork. Expect 5-hour workdays, Monday through Friday, with standing and computer tasks.