Patient Access & Scheduling Specialist

Hancock Health; Greenfield (IN); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Hancock Health in Greenfield, IN is seeking a Patient Access Advocate to provide high-quality customer service and support for patient registrations, scheduling, and referrals. The role requires attention to detail, strong communication with patients and hospital staff, and proficiency in MS Office with Meditech experience preferred.

The position emphasizes independence within a fast-paced team, adherence to HIPAA guidelines, and a patient-first approach to ensure timely and accurate visits and

Formación

• Customer service oriented with patient-first attitude.
• Excellent communication and interpersonal skills with patients and hospital staff.
• Strong administrative and organizational abilities.
• Ability to multitask with strong attention to detail.
• Proficiency in Microsoft Office and other communication tools; Meditech experience preferred.
• Able to work independently and as part of a fast-paced team.
• Strong written and verbal communication with good spelling.

Responsabilidades

• Register patients and perform registration-related functions, obtaining consents and authorizations.
• Coordinate scheduling of visits and referrals for the department.
• Explain and collect patient financial paperwork as needed.
• Complete ongoing Meditech and customer service training.
• Maintain HIPAA privacy and patient confidentiality.

Conocimientos

Customer service

Communication

Organization

Detail-oriented

Tech skills

Independent & team player

Written & verbal communication

MS Office

Educación

High school diploma or GED

Herramientas

Meditech

Descripción del empleo

Hancock Health in Greenfield, IN is seeking a Patient Access Advocate to provide high-quality customer service and support for patient registrations, scheduling, and referrals. The role requires attention to detail, strong communication with patients and hospital staff, and proficiency in MS Office with Meditech experience preferred.

The position emphasizes independence within a fast-paced team, adherence to HIPAA guidelines, and a patient-first approach to ensure timely and accurate visits and