Patient Access Specialist — Start Here for Exceptional Care

Community Health Network; Fishers (IN); On-site; USD 22,000 - 33,000; Full time

Job summary

Community Health Network is seeking a Patient Access Representative to be the first contact for visitors and callers in our Indiana facilities. You will manage check-in/out, scheduling, registration, and data entry while verifying demographics and insurance information.

This role supports seamless access to care and helps ensure accurate pre-registration and referrals. Ideal candidates bring 2+ years in customer service or healthcare settings, strong communication skills, and proficiency with

Qualifications

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Excellent verbal and written communication skills.

Responsibilities

• First point of contact for visitors, delivering courteous service.
• Handle check-in/out, appointment scheduling, registration and demographics verification.
• Verify insurance, perform data entry and pre-registration tasks.
• Obtain authorizations, referrals and collect payments at point of service.

Skills

Customer service experience

Communication skills

Data entry

Team player

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Community Health Network is seeking a Patient Access Representative to be the first contact for visitors and callers in our Indiana facilities. You will manage check-in/out, scheduling, registration, and data entry while verifying demographics and insurance information.

This role supports seamless access to care and helps ensure accurate pre-registration and referrals. Ideal candidates bring 2+ years in customer service or healthcare settings, strong communication skills, and proficiency with