Patient Access & Registration Specialist I

Indiana University Health; West Lafayette (IN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

401(K) retirement savings with company

Tuition reimbursement

Employee Assistance Program – Councel.

Wellness incentive program

Zusammenfassung

Indiana University Health is seeking team members to support patient access processes in West Lafayette. The role emphasizes compassionate service, accurate data capture, and effective communication with patients and visitors.

Responsibilities include scheduling, information gathering for billing and clinical records, and guiding patients through charges and policies. A High School Diploma or GED is required, with preferred healthcare experience and basic MS Office proficiency.

Qualifikationen

• High School Diploma or GED required.
• Preferred experience in a healthcare setting.
• Ability to interpret insurance information; knowledge of medical terminology preferred.

Aufgaben

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Kenntnisse

Customer service

Communication

Ausbildung

High School Diploma or GED

Tools

MS Office

Jobbeschreibung

Indiana University Health is seeking team members to support patient access processes in West Lafayette. The role emphasizes compassionate service, accurate data capture, and effective communication with patients and visitors.

Responsibilities include scheduling, information gathering for billing and clinical records, and guiding patients through charges and policies. A High School Diploma or GED is required, with preferred healthcare experience and basic MS Office proficiency.