Patient Services & Admin Coordinator

Hancock Regional Hospital; Greenfield (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Hancock Regional Hospital is seeking a patient access clerk to greet and register patients in the department, ensuring accurate scheduling and timely processing of information.

This role requires excellent communication, strong attention to HIPAA, and the ability to work with physicians and staff to distribute reports within 24 hours and support continuous policy improvement. CPR certification is required.

Qualifications

• Prefer high school diploma.
• Mandatory CPR certification.
• HIPAA compliance and patient confidentiality.
• Strong communication and customer service skills.

Responsibilities

• Greets patients upon arrival to the department.
• Registers patients upon arrival to the department.
• Distributes reports to ordering and performing physicians.
• Updates policies and procedures every three years.
• Participates in identifying areas for improvement.
• Communicates clearly and professionally.
• Provides care following the Patient's First Commitment.

Skills

Customer service

Communication

HIPAA compliance

Teamwork

Education

High school diploma

CPR certification

Tools

Office software

Office equipment

Job description

Hancock Regional Hospital is seeking a patient access clerk to greet and register patients in the department, ensuring accurate scheduling and timely processing of information.

This role requires excellent communication, strong attention to HIPAA, and the ability to work with physicians and staff to distribute reports within 24 hours and support continuous policy improvement. CPR certification is required.