Patient Services Specialist

Summit Health Management; Clark (NJ); On-site; USD 23,000 - 28,000; Full time

Job summary

CityMD in New Jersey is hiring a Patient Service Representative to warmly welcome patients, register them, and coordinate scheduling with accuracy and urgency. The role emphasizes patient questions, insurance verification, and smooth front-desk operations.

The candidate should have a High School Diploma or GED, strong communication skills, and comfort with computer systems. Bilingual abilities are preferred based on site location. On-site opportunity with competitive hourly pay.

Qualifications

• High School Diploma or GED required.
• Experience in fast-paced service environments preferred.
• Excellent communication and interpersonal skills.
• Strong computer and keyboarding skills (~55 wpm).
• Bilingual abilities based on site location preferred.

Responsibilities

• Greet and welcome patients.
• Organize and coordinate patient intake and appointments.
• Enter/update patient information in the system.
• Assist patients with completion of paperwork.
• Scan, update and file medical records.
• Answer phone calls and inquiries promptly.
• Process medical insurance information and verify eligibility.
• Collaborate with Billing on insurance questions.
• Handle cash and co-payments accurately.
• Provide outstanding customer service to every patient.
• Inform site manager of waiting times and patient inquiries.

Skills

Communication skills

Detail oriented

55 wpm typing

High-volume work

Bilingual

Education

High School Diploma / GED

Job description

CityMD in New Jersey is hiring a Patient Service Representative to warmly welcome patients, register them, and coordinate scheduling with accuracy and urgency. The role emphasizes patient questions, insurance verification, and smooth front-desk operations.

The candidate should have a High School Diploma or GED, strong communication skills, and comfort with computer systems. Bilingual abilities are preferred based on site location. On-site opportunity with competitive hourly pay.