Patient Service Front Desk Specialist

Summit Health Management; North Lindenhurst (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

CityMD in New York is seeking a Patient Service Representative to warmly welcome patients and register them for their visits. You will coordinate intake, update records, and ensure a smooth workflow for clinicians and staff.

The role requires a High School Diploma or GED, strong communication skills, and the ability to work in a high-volume environment. Bilingual ability is a plus. Compensation is hourly with opportunities for growth.

Qualifications

• High School Diploma or GED is required.
• Experience in high-volume/high-intensity service environments preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player; able to adapt in a fast-paced setting.
• Bilingual abilities may be required based on site location.
• Typing speed of ~55 wpm and basic computer skills are expected.

Responsibilities

• Greet and welcome patients.
• Organize intake and schedule appointments.
• Enter/update patient information in the system.
• Assist patients with paperwork and scanning medical records.
• Answer calls promptly and courteously; handle questions about insurance.
• Process insurance information, verify eligibility, and liaise with Billing as needed.
• Manage cash and co-payments accurately.
• Provide outstanding customer service to every patient.
• Notify site manager of wait times and patient inquiries.

Skills

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Team player

Bilingual language skills

Typing speed 55 wpm

Customer service

Education

High School Diploma or GED

Tools

Computer proficiency

Job description

CityMD in New York is seeking a Patient Service Representative to warmly welcome patients and register them for their visits. You will coordinate intake, update records, and ensure a smooth workflow for clinicians and staff.

The role requires a High School Diploma or GED, strong communication skills, and the ability to work in a high-volume environment. Bilingual ability is a plus. Compensation is hourly with opportunities for growth.