Patient Service Representative - Medical Front Desk

Talentify; Clark (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Job summary

CityMD in Clark, New Jersey is seeking a Patient Service Representative who greets patients, registers them and coordinates with the team to deliver timely care. You will respond to questions with urgency and kindness, handling paperwork for patient registration and insurance details.

The role requires a high school diploma, excellent communication skills, and a compassionate attitude. Bilingual abilities are a plus depending on site location, with a pay rate around $18.25/hour and a focus on

Qualifications

• High School Degree or GED required.
• Happy, welcoming attitude with patients and coworkers.
• Experience in high-volume/high-intensity service environment preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player.
• Typing speed around 55 wpm and proficient computer use.
• Flexible/adaptable in evolving environment.
• Passion for helping others in healthcare.
• Ability to interact with physicians, patients and staff.
• Bilingual skills preferred based on site location.

Responsibilities

• Greet and welcome patients.
• Coordinate patient intake and appointments.
• Enter/update patient information in system.
• Assist patients with paperwork as needed.
• Scan, update and file medical records.
• Answer calls and patient questions promptly and politely.
• Verify insurance and liaise with Billing as needed.
• Handle cash and co-pays accurately.
• Provide outstanding customer service.
• Inform site manager of wait times and inquiries.

Skills

Customer service

Communication skills

Bilingual

Typing 55 wpm

Team player

Education

High School Diploma or GED

Tools

MS Office

EMR System

Job description

CityMD in Clark, New Jersey is seeking a Patient Service Representative who greets patients, registers them and coordinates with the team to deliver timely care. You will respond to questions with urgency and kindness, handling paperwork for patient registration and insurance details.

The role requires a high school diploma, excellent communication skills, and a compassionate attitude. Bilingual abilities are a plus depending on site location, with a pay rate around $18.25/hour and a focus on