Patient Services & Scheduling Specialist - Multi-Site

Beth Israel Lahey Health; Beverly (MA); On-site; USD 27,552 - 37,084; Full time

Job summary

Beth Israel Lahey Health in Massachusetts is seeking a dynamic clerical representative for its Specialty Care team. You will play a crucial role in patient interactions, providing exceptional customer service and handling various administrative tasks including registration and scheduling.

The ideal candidate has at least 1 year of experience in customer service and strong communication skills. This position requires flexibility as it involves coverage at multiple sites. A competitive hourly wage of $20.00 - $26.92 is offered based on experience and qualifications.

Qualifications

• Minimum of 1 year of experience in a high-volume customer service–related position.

Responsibilities

• Coverage at multiple sites including Danvers, Beverly, Salem, Lynn, and Gloucester.
• Perform phone interactions, registration, scheduling, and co-pay collection.
• Set the tone for a positive patient experience.

Skills

Strong customer service skills

Strong PC skills

Effective written and verbal communication skills

Ability to multitask

Education

High School Degree or GED

Job description

Beth Israel Lahey Health in Massachusetts is seeking a dynamic clerical representative for its Specialty Care team. You will play a crucial role in patient interactions, providing exceptional customer service and handling various administrative tasks including registration and scheduling.

The ideal candidate has at least 1 year of experience in customer service and strong communication skills. This position requires flexibility as it involves coverage at multiple sites. A competitive hourly wage of $20.00 - $26.92 is offered based on experience and qualifications.