Patient Services Coordinator - Front Desk

Beth Israel Lahey Health; Medford (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health Primar y Care is seeking a frontline clerical team member to support patient registration, scheduling, billing, and appointment confirmations, ensuring a positive patient experience and timely access to care.

The role requires a high level of customer service, strong PC skills, and the ability to multitask in a busy clinic environment, with adherence to health and safety policies.

Qualifications

• High School Degree or GED required.
• At least 1 year of experience in a high-volume customer service-related position.
• Strong customer service skills, proficient PC skills, and effective written and verbal communication; ability to multitask.

Responsibilities

• Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities.

Skills

Customer service

PC skills

Written and verbal communication

Multitask

Education

High School Degree or GED

Job description

Beth Israel Lahey Health Primar y Care is seeking a frontline clerical team member to support patient registration, scheduling, billing, and appointment confirmations, ensuring a positive patient experience and timely access to care.

The role requires a high level of customer service, strong PC skills, and the ability to multitask in a busy clinic environment, with adherence to health and safety policies.