Neurology Care & Scheduling Assistant II

Beth Israel Lahey Health; Jabez Corner (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Massachusetts is seeking an experienced Patient Access Specialist to support front desk operations, ensure efficient patient flow, and coordinate care with clinicians.

You will greet patients, verify demographics, schedule and register appointments, process payments, and act as liaison across departments to maintain high-quality service.

The role requires strong communication skills, proficiency with MS Office, and a commitment to privacy and patient-centered care.

Qualifications

• High school diploma or GED required.
• Certificate 1 Medical Admin Assistant preferred.
• 1-3 years related work experience; computer systems experience with MS Office.

Responsibilities

• Greets patients and visitors with courtesy and privacy.
• Performs check in, registration, scheduling, and demographic verification.
• Collects co-payments and processes payments per standards.
• Schedules appointments and manages referrals.
• Acts as liaison between patient and practice staff for optimal flow.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Medical Admin Assistant Certificate

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Beth Israel Lahey Health in Massachusetts is seeking an experienced Patient Access Specialist to support front desk operations, ensure efficient patient flow, and coordinate care with clinicians.

You will greet patients, verify demographics, schedule and register appointments, process payments, and act as liaison across departments to maintain high-quality service.

The role requires strong communication skills, proficiency with MS Office, and a commitment to privacy and patient-centered care.