Patient Services & Scheduling Specialist

Summit Health Management; Village of New Hyde Park (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health Management is seeking a Patient Service Representative to greet visitors, manage registrations, and handle payments in a fast-paced medical office in New Hyde Park, NY.

You will maintain patient flow, verify insurance, schedule appointments, and provide exceptional customer service while coordinating with clinical staff. Prior PSR experience and basic computer skills are preferred; HS diploma or GED required.

Qualifications

• High school diploma or GED required.
• Associate degree preferred.
• Experience in medical front office or PSR role is a plus.
• Basic proficiency with Windows-based computer systems and common software.

Responsibilities

• Greets visitors, patients and families in a friendly, professional manner and directs them appropriately.
• Maintains efficient patient flow during registration and delivers excellent customer service.
• Ansers telephones, routes calls, takes messages and demonstrates proper etiquette.
• Verifies insurance information, scans insurance cards and updates patient accounts.
• Schedules and confirms appointments and manages waitlists.
• Collects payments, reconciles daily receipts, and prepares deposits.
• Performs general clerical duties and supports other offices as needed.

Skills

Customer service

English communication

Windows computer use

EHR and Practice Management Systems

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR

Practice Management System

Job description

Summit Health Management is seeking a Patient Service Representative to greet visitors, manage registrations, and handle payments in a fast-paced medical office in New Hyde Park, NY.

You will maintain patient flow, verify insurance, schedule appointments, and provide exceptional customer service while coordinating with clinical staff. Prior PSR experience and basic computer skills are preferred; HS diploma or GED required.