Compassionate Patient Service & Registration Specialist

Summit Health Management; Deer Park, Northern (NY, KY); Hybrid; USD 22,000 - 29,000; Full time

Job summary

Summit Health Management in Deer Park, NY is hiring a Patient Service Representative to warmly welcome patients and register them efficiently. The role involves coordinating appointments, updating records, and answering questions with a calm, helpful attitude.

Strong communication, computer skills, and a willingness to adapt in a fast-paced setting are essential. Responsibilities include handling insurance verification, processing co-pays, and ensuring excellent customer service for every

Qualifications

• High School Degree or GED is required.
• Excellent verbal, written and interpersonal communication skills.
• Experience in high-volume/high-intensity service environments preferred.
• Able to handle cash and co-payments accurately and maintain records.
• Bilingual abilities may be required based on site location.

Responsibilities

• Welcome and register patients, provide courteous service.
• Organize patient intake and coordinate appointments.
• Enter/update patient information in the system accurately.
• Assist with paperwork and scanning/filing medical records.
• Answer phone calls promptly and verify insurance eligibility.
• Process payments and communicate wait times to management.

Skills

Customer service mindset

Verbal and written communication

Computer proficiency

Team player

Bilingual ability

Education

High School Diploma or GED

Tools

EHR system

Practice Management System

Job description

Summit Health Management in Deer Park, NY is hiring a Patient Service Representative to warmly welcome patients and register them efficiently. The role involves coordinating appointments, updating records, and answering questions with a calm, helpful attitude.

Strong communication, computer skills, and a willingness to adapt in a fast-paced setting are essential. Responsibilities include handling insurance verification, processing co-pays, and ensuring excellent customer service for every