Patient Services & Scheduling Specialist

Summit Health Management; Town/Village of Harrison (NY); On-site; USD 50,971,000 - 63,370,000; Full time

Job summary

Summit Health Management seeks an organized front desk/registrations associate in Harrison, NY to welcome patients and manage the registration process. You will handle billing, insurance verification, scheduling, and data entry to support smooth clinic operations.

The role requires strong customer service skills, proficiency with EHR and practice management systems, and the ability to multitask in a fast-paced medical office environment.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• Experience with EHR and practice management systems preferred.
• Strong English communication and customer service skills.
• Ability to organize and multitask in a fast-paced clinic setting.
• Knowledge of medical office terminology is advantageous.

Responsibilities

• Greet visitors, patients and families in a friendly, professional manner.
• Maintain efficient patient flow during registration and provide customer service.
• Answer calls, direct them, and take messages with proper etiquette.
• Process self-pay charges, collect payments and reconcile daily receipts.
• Scan insurance cards, verify coverage and update patient accounts.
• Schedule appointments and manage waitlists according to guidelines.
• Enter orders for tests, assist with pre-authorizations and referrals.

Skills

Customer service

Phone etiquette

Billing and payments

Insurance verification

Scheduling

Data entry

EHR

Practice management

Communication

Teamwork

Education

High School Diploma or GED

Associate degree preferred

Tools

EHR system

Practice Management System

Job description

Summit Health Management seeks an organized front desk/registrations associate in Harrison, NY to welcome patients and manage the registration process. You will handle billing, insurance verification, scheduling, and data entry to support smooth clinic operations.

The role requires strong customer service skills, proficiency with EHR and practice management systems, and the ability to multitask in a fast-paced medical office environment.