Patient Access & Scheduling Specialist

shm; West Orange (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health is seeking a friendly front desk registration clerk to welcome patients, verify insurance, and collect co-pays in a fast-paced multispecialty setting.

You will manage patient flow, schedule appointments, process payments, and coordinate with clinical staff to ensure accurate intake and excellent service.

This on-site role requires strong communication, attention to detail, and a commitment to patient care.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Experience with PSR preferred.
• Ability to communicate in English, both orally and in writing.
• Excellent customer service skills.

Responsibilities

• Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
• Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
• Answers the telephone, directs calls appropriately, takes messages and delivers to the appropriate person.
• Informs patients of delays and assists with comfort while waiting.
• Collects payments, reconciles daily payments, and provides receipts.

Skills

Customer service

Communication skills

Multitasking

Organization

Education

High School Diploma or GED

Associate Degree

Tools

EHR

Practice Management System

Job description

Summit Health is seeking a friendly front desk registration clerk to welcome patients, verify insurance, and collect co-pays in a fast-paced multispecialty setting.

You will manage patient flow, schedule appointments, process payments, and coordinate with clinical staff to ensure accurate intake and excellent service.

This on-site role requires strong communication, attention to detail, and a commitment to patient care.