Patient Services & Scheduling Specialist

Carle Health; Urbana (IL); On-site; USD 25,000 - 40,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 to support daily clinic operations in Urbana, IL. You will coordinate patient check-in/out, assist with charge posting and cash handling, and help schedule and register patients, ensuring a smooth patient flow and accurate documentation.

The role requires strong communication, reliability, and the ability to navigate insurance coverage rules and basic eligibility inquiries to support physicians and care teams.

Responsibilities

• Coordinates daily clinic preparation, patient check in/out, charge posting, cash management and appointment scheduling.
• Handles messages, referrals, in-basket requests, and prior authorizations as needed.

Job description

Carle Health is seeking a Patient Services Representative 1 to support daily clinic operations in Urbana, IL. You will coordinate patient check-in/out, assist with charge posting and cash handling, and help schedule and register patients, ensuring a smooth patient flow and accurate documentation.

The role requires strong communication, reliability, and the ability to navigate insurance coverage rules and basic eligibility inquiries to support physicians and care teams.