Patient Experience Coordinator

Carle Health; Urbana (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 in Urbana, IL to support the daily clinic preparation, patient check-in/out, charge posting and basic scheduling. The role emphasizes accuracy, courtesy, and efficient handling of insurance rules and patient information.

The position requires an Associate's Degree and basic computer skills. We offer a comprehensive benefits package and opportunities for growth within Carle Healths network across Illinois.

Qualifications

• Associate's degree required or equivalent
• Basic computer skills required
• General office equipment familiarity

Responsibilities

• Coordinate daily clinic preparation and patient check-in/out processes
• Post charges and manage cash handling
• Assist with basic patient scheduling and registrations
• Communicate information to patients, physicians and staff in a professional manner
• Handle in-basket patient care requests and insurance authorizations as needed

Skills

Basic computer skills

Education

Associate's Degree

Job description

Carle Health is seeking a Patient Services Representative 1 in Urbana, IL to support the daily clinic preparation, patient check-in/out, charge posting and basic scheduling. The role emphasizes accuracy, courtesy, and efficient handling of insurance rules and patient information.

The position requires an Associate's Degree and basic computer skills. We offer a comprehensive benefits package and opportunities for growth within Carle Healths network across Illinois.