Patient Services & Scheduling Specialist

American Oncology Network, Inc.; Savannah (GA); Hybrid; USD 21,000 - 33,000; Full time

Job summary

American Oncology Network, Inc. is seeking a Patient Services Specialist to support front-end operations at the Savannah site. You will manage patient intake, appointment scheduling, medical records, and daily financial transactions while upholding HIPAA requirements and delivering exceptional customer service.

Responsibilities include updating EMR data, processing payments, and coordinating with clinicians and billing staff to ensure smooth clinic flow across multiple stations.

Qualifications

• High School Diploma required; associates degree preferred.
• Minimum of one year in a healthcare setting; physician office experience preferred.
• Strong customer service focus with attention to detail and multitasking ability.

Responsibilities

• Greet patients and caregivers professionally to create a welcoming environment.
• Check in patients, verify identity, and update demographics in the EMR.
• Collect payments and post co-pays; notify Financial Counselor when needed.
• Schedule patient appointments and manage physician schedules with accuracy.

Skills

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

American Oncology Network, Inc. is seeking a Patient Services Specialist to support front-end operations at the Savannah site. You will manage patient intake, appointment scheduling, medical records, and daily financial transactions while upholding HIPAA requirements and delivering exceptional customer service.

Responsibilities include updating EMR data, processing payments, and coordinating with clinicians and billing staff to ensure smooth clinic flow across multiple stations.